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Frequently Asked Questions
General1
Class bookings and merchandise sales are on one platform, while On Demand is on another. Use the same email and password for both, but create separate accounts. If you can't log in, reset your password. For class bookings and merchandise, go to https://thelimitfit.com and click Login. For On Demand, go to https://watch.thelimitfit.com/login. For help, email info@thelimitfit.com.
If you're having trouble on the app, ensure you're logged in. If you created your account using Google or Facebook, reset your password at https://thelimitfit.com. Then, use the new password to log in.
Yes, an account is required to sign up. It lets you access class details, save payment info, and manage bookings.
The classes are scheduled at the EST-New York/USA time.
To view classes in your current time zone instead, select a type of class, and at the top of the calendar is an option to switch time zones.
Log into your account and click "Join Class" in your schedule or use the link in your confirmation email.
You can select Zoom links during the class, but new purchases aren't allowed after it starts.
All class signups and purchases have a 24 hour cancelation policy.
All current class packages are valid for 1 year after the date of purchase.
Yes, all our trainers are certified by nationally recognized organizations. Check our About Page for details.
To stay up to date on all our current and new promotions, please sign up for a class, create an account, or fill out our information request on the home page.
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