top of page
Frequently Asked Questions
General1
Class bookings and merchandise sales are on one platform, while On Demand is on another. Use the same email and password for both, but create separate accounts. If you can't log in, reset your password. For class bookings and merchandise, go to https://thelimitfit.com and click Login. For On Demand, go to https://watch.thelimitfit.com/login. For help, email info@thelimitfit.com.
If you are having trouble on The Limit Classes app, you are probably not logged in. Make sure you are logged in and try again.
If you are unable to login to The Limit Classes app, it may be because you originally created your The Limit account by logging in with your Google or Facebook account credentials.
Follow these steps:
1. Go to https://thelimitfit.com (https://thelimitfit.com/)in any web browser (not on The Limit Classes app). If you are already logged in, log out.
2. Click Log in, then "Log in with email" and "Forgot password?" Follow the instructions to set a password for your account.
3. You should now be able to login with your new password on the The Limit Classes app.
Yes, you need to create an account to sign up for a class. With an account, you can access class and Zoom link information, save payment details, cancel or reschedule classes, and make future purchases easily. If you don't create an account before purchasing, you'll be prompted to do so during checkout.
The classes are scheduled at the EST-New York/USA time.
To view classes in your current time zone instead, select a type of class, and at the top of the calendar is an option to switch time zones.
To join your Zoom class, log into your account and click the "Join Class" link in your scheduled classes. Alternatively, use the link in the confirmation email you received after signing up.
Class Zoom links may be selected at any time during the duration of a scheduled class. Unfortunately at this time, once a class has begun we are unable to allow further purchases to join a class.
All class signups and purchases have a 24 hour cancelation policy.
All current class packages are valid for 1 year after the date of purchase.
Yes, our trainers hold various certifications in the fitness industry. Visit our About Page to see the specific certifications for each trainer.
To stay up to date on all our current and new promotions, please sign up for a class, create an account, or fill out our information request on the home page.
bottom of page
